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繼收購蒙特利爾的初創公司Smooch之后，Zendesk為其在加拿大的新團隊打造了更優質的辦公環境。2020年初，雖然處于特殊的疫情時期，這一2.6萬平方英尺（約2415平方米）的辦公室項目依然得到了順利推進。考慮到越來越多的人開始在家辦公，Zendesk決定取消原來的擴建計劃，重新考慮他們的工作方法以及辦公室在未來幾年的可利用性。

After the acquisition of Montreal start-up ‘Smooch’, Zendesk sought to upgrade the offices for their new Canadian team. In early 2020, the design and planning of this 26,000 sq.ft. office were well underway when the global COVID pandemic came to turn the way we work in offices completely upside down. As offices around the world were shutting down and employees were working from home, Zendesk decided to cancel the build-out and reconsidering their approach to work, and the role of the office in the years to come.

▼項目概覽，Preview ? David Dworkind

在構思新辦公室前進行的全公司范圍的調查表明，員工認為在家里更容易做一些專注的工作，但需要合作、互動、共享信息和解決問題的工作則更適合面對面進行。為此，設計團隊決定尋找一個面積僅為原先辦公室一半的空間，來滿足相同人數的使用需求。

Reimagining a post-covid office started by a companywide survey which made apparent that people found it easier to do focused work from home but that collaboration, interaction, sharing information and problem-solving were far better achieved in person. This triggered the search for a space half the size of the original office for the same headcount.

▼走廊，Corridor ? David Dworkind

▼多功能室，Multi-functional space ? Alex Lesage

▼辦公花園，The garden ? David Dworkind

▼一系列植物定義出獨立工作區和協作會議空間的邊界，Plants are used to create private spaces for both individual focused work as well as collaborative meeting spaces ? Alex Lesage

合作和活動空間是新設計的重點，旨在給未來的辦公賦予靈活性，同時也能為同事之間的遠程聯系提供理想選擇。傳統辦公桌的數量盡可能地減少，固定座位被替換為可預訂的辦公桌。整個辦公室充滿了靈活的空間，在類似于住宅的尺度下營造出輕松的工作環境，給人的感覺就像是仍在家中辦公一樣。

▼平面圖，Plan ? Ménard Dworkind architecture & design

Collaboration and event space would be the emphasis for the new design. These spaces were designed to provide flexibility for the future, and to also be ideal to work with colleagues remotely. Traditional desks were kept to a minimum and the concept of assigned workstations was replaced with bookable desks. A series of flexible spaces offering relaxed work environments at a residential scale, similar to those people had become accustomed to working in at home, were provided throughout the office.

▼開放辦公區，Open office ? David Dworkind

▼會議室，Meeting room ? David Dworkind

▼會議室和專注工作區，Meeting room and focus room ? David Dworkind

空間的動線使員工和訪客可以輕松地由公共空間進入私人領域。接待臺、咖啡廳和活動空間是通往辦公室內部的必經之路，并通過一系列植物定義出獨立工作區和協作會議空間的邊界。走過花園之后，一排會議室在嘈雜的入口區域和后方安靜的工作區域之間創造了緩沖，在塑造活力氛圍的同時，也保證員工能夠在一個安靜、專注的空間里工作。

The flow of the space sends staff and visitors on a simple journey from public to private. Everyone enters through the reception, café, and event space. From there, it is through the large garden, which uses plants to create private spaces for both individual focused work as well as collaborative meeting spaces. Moving past the garden, a series of meeting rooms creates a buffer between the louder spaces at the entrance, and the workstations beyond. This helps with encouraging chance encounters and a vibrant atmosphere while still enabling staff to work in a quiet, focussed space.

▼接待區和咖啡廳，Reception and cafe ? David Dworkind

▼咖啡廳座位，Seating area ? David Dworkind

▼窗邊座位，Seating area by the window ? David Dworkind

▼接待區室內細節，Reception interior detailed view ? Alex Lesage

▼廚房，Kitchen ? David Dworkind

▼廚房入口，Kitchen entrance ? David Dworkind

除了從公共到私人的空間劃分外，具有不同透明度的材料也被用于創造不同程度的隱私，例如，玻璃和亞克力板體現了Zendesk的開放文化，與此同時，這些材料中加入了帶有紋理和半透明的元素，用以限制和改變視野。槽紋玻璃能夠模糊視線和屏蔽噪音，從而提供更高程度的私密性。半透明的聚碳酸酯板可以在保證采光的情況下隔絕視線，它們被用于開放辦公區的入口處，以及休息室的側墻。

In addition to this spatial separation from public to private, varying levels of material transparency are used to create levels of privacy. In keeping with Zendesk’s culture of openness, glass and acrylic panels are favoured over solid walls. However, texture and translucency are added to these materials to limit and modify views. Fluted glass provides the next level of privacy, by distorting the image and limiting sound. Finally, translucent polycabonate panels, which allow only light but not views, are used as a screen at the entrance to the open office area, as well as along the lounge.

▼創意角，Creative corner ? David Dworkind

▼乒乓球室，Ping-pong room ? David Dworkind

▼休息室，Lounge ? Alex Lesage

▼休息室細節，Interior detailed view ? ? Alex Lesage

▼壁畫，Mural ? David Dworkind

玻璃和聚碳酸酯板與白橡木、不銹鋼、灰色毛氈、混凝土以及深棕色皮革的柔和色調形成了和諧的搭配，展現了北歐風格的設計美學，以此呼應了Zendesk公司的丹麥背景。此外，為了讓設計更加本土化，室內空間大量使用了槽紋混凝土板，以此來致敬蒙特利爾的粗野主義建筑。

These glass and polycarbonate panels are combined with a muted palate of white oak, stainless steel, grey felt, concrete and tan leather. These materials emphasising a Scandinavian design aesthetic, in keeping with Zendesk’s Danish origins. To make the design more local, and as an homage to Montreal’s history of brutalist architecture, fluted concrete panels are a prominent material. Together the material palate serves as a background for the life of the office and the accents of art and plants.

▼開放辦公區，Open office ? David Dworkind

植物和中央花園的設置是將健康與福祉融入工作場所的關鍵。整個空間的設計無處不呈現出對于親生物性、天然材料、清潔空氣和良好的聲學效果的關注。在豐富的自然光和外部景觀的映襯下，一個健康的工作環境被打造出來，并通過由蒙特利爾當地藝術家創作的壁畫等藝術作品進一步得到了豐富。所有這些元素結合在一起，共同成為了該項目獲得LEED和WELL認證的關鍵。

The presence of plants and the focussed space of the central garden are key to the integration of health and wellness in the workplace. A focus on biophilia, natural materials, clean air and good acoustics occurs throughout the space. This, along with abundant natural light and exterior views, provides a healthy work environment. Art work further enriches the space, including murals by local Montreal artists. These elements taken together were key in allowing the project to be both LEED and WELL certified.

▼健康的工作環境，A healthy work environment ? David Dworkind